FAQ
Frequently Asked Questions
What do I need to rent equipment?
You will need a valid driver’s license, proof of insurance and a signed waiver. Additional requirements may apply depending on the equipment being rented.
Do you offer delivery and pickup?
Yes, we offer delivery and pickup services within a specified radius. Delivery fees may vary based on distance. Please contact us for details and scheduling.
What rental periods do you offer?
We offer flexible rental options including daily, weekly, and monthly rates to fit your project needs.
Is a deposit required?
Yes, a security deposit may be required depending on the equipment. This deposit is refundable upon return of the equipment in proper condition.
What happens if the equipment is damaged?
The renter is responsible for any damage that occurs during the rental period. We recommend reviewing your insurance coverage prior to renting.
Can I extend my rental period?
Yes, rental extensions are available based on equipment availability. Please contact us as soon as possible to request an extension.
What insurance is required to rent equipment?
Most equipment rentals require proof of active insurance before the rental is approved. Coverage requirements may vary based on the machine, rental period and jobsite location. If you are unsure what documentation is needed, contact J.E.H Equipment Rentals before requesting availability.
Do you deliver equipment to Manhattan job sites?
Yes, J.E.H Equipment Rentals can coordinate delivery for qualified job sites in Manhattan and other NYC service areas. Delivery details depend on equipment type, access restrictions, jobsite timing and location. For the fastest response, provide the delivery address, preferred start date and equipment needed.
Can you deliver equipment to Long Island, Nassau County and Suffolk County?
Yes, delivery can be arranged across Long Island, including Nassau County and Suffolk County. Delivery timing and fees depend on the equipment, distance, scheduling, and jobsite access. Our team can review the rental request and confirm the best delivery option.
What is your fuel policy for rental equipment?
Fuel requirements may vary by equipment type. In most cases, equipment should be returned with the agreed fuel level or additional fuel charges may apply. The rental team will explain the fuel policy before confirming your rental.
Do you provide operators with equipment rentals?
J.E.H Equipment Rentals focuses on equipment rental support, but operator needs can be discussed during the rental request. If your project requires operated equipment or additional jobsite support, contact the team so they can review the request and guide you properly.
Do you offer long-term equipment rentals for construction projects?
Yes, long-term rental options may be available for extended construction, landscaping, excavation, concrete, utility and site preparation projects. Weekly and monthly rental options can help contractors keep equipment on-site for longer project timelines.
Are long-term equipment rental rates available for contractors?
Long-term project rates may be available depending on the equipment, rental duration, jobsite location, and availability. Contractors and project managers can request a quote with the expected start date and rental period for a more accurate rental estimate.
Can you help me choose the right machine for my project?
Yes, the J.E.H Equipment Rentals team can help customers choose the right equipment based on the job type, site conditions, access space, material handling needs, digging depth, lift height, or compaction requirements. This is especially helpful for customers comparing machines like mini excavators, track loaders, scissor lifts, boom lifts, compressors, concrete buggies and plate compactors.
What information should I provide when requesting a rental quote?
To get a faster quote, provide the equipment needed, jobsite location, delivery ZIP code, rental start date, estimated rental period, and whether delivery or pickup is needed. Contractors should also mention any access restrictions, surface conditions, or project requirements.
Can your rental equipment be used for commercial and residential projects?
Yes, J.E.H Equipment Rentals supports contractors, landscapers, builders, property managers and homeowners with equipment for commercial and residential projects. Rental suitability depends on the equipment type, jobsite conditions and project scope.